Frequently Asked Questions

  • What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

    Eurostar offers 3 classes of service 2 for 1st class and 1 for 2nd class.

    Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.

    Standard Premier offers spacious reclining seats with generous legroom, complimentary newspapers, and light cold meal with refreshments at your seat.

    Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.

  • Is Eurostar included with my rail pass?

    No, travel on Eurostar requires a separate ticket. However, many rail passes include discounted rates for the Eurostar called a Passholder fare. To see a list of passes that allow these fares select “details” when viewing fares with a pass.

  • What is an ABS fare?

    An ABS fare stands for “All Belgium Stations” and is a train ticket that will take you to any connecting city in Belgium within 24 hours of the date and time that you arrived in Brussels for no additional charge. The ABS fare is an “all in one” ticket and is less expensive than buying separate tickets. ABS fares are not valid on Thalys trains.

  • How do I book Eurostar through Rail Europe and/or on a GDS?

    Bookings can be made:

    • Online at agent.raileurope.com
    • By phone at 1-800-EUROSTAR
    • Through all GDS systems (Amadeus, Sabre, Apollo, Worldspan) using IATA designator code 9F and printed on neutral ticket stock with ARC accounting code 814.

    Agents can also issue e-tickets for Eurostar through agent.raileurope.com, by phone at 1-800-EUROSTAR and on the GDS systems (except Worldspan).

  • How do I purchase an ABS fare?

    ABS fares are available from/to your final destination in Belgium. Please enter the city of departure and city of arrival. Your search results will available ABS fares. These fares will include a Eurostar ticket and a free connecting journey.

  • How often does Eurostar run?

    From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris.

    From London to Brussels and vice versa, service is offered approximately every 2 hours. During the peak summer season, up to 10 trains can run daily to Brussels.

    During ski season, there are 2 trains each week to the French Alps.

    During summer, Eurostar offers daily service to Disneyland Paris.

    During winter, there is 1 train a week.